Shipping Policy

Lushusadeals Shipping Policy

At Lushusadeals (lushusadeals.com), the inventors of the bath bomb and the home of bath art, we’re dedicated to getting your joyful bath creations to you as quickly and conveniently as possible. Our shipping policy is designed to be transparent, with free delivery on every order and clear timelines so you know exactly when to expect your fizzing favorites. Below, you’ll find all the details about our shipping options, processing times, and how we ensure your products arrive safely.

1. Shipping Options & Delivery Timelines

We offer two reliable shipping options to fit your needs—whether you’re stocking up for a special occasion or need a last-minute bath time treat. All shipping is calculated in United States Dollars (USD), and delivery timelines start after your order is processed.

Standard Shipping (Free on All Orders)

Our most popular option, with no minimum purchase required—we cover the cost so you can enjoy your bath art without extra fees.
  • Processing Time: 1–3 business days (excludes weekends and holidays). During peak seasons (e.g., holidays, product launches), processing may take up to 5 business days, and we’ll notify you via email if there’s a delay.
  • Delivery Time: 6–12 business days from the date your order ships. Delivery times may vary slightly by location (e.g., rural areas may take an extra 1–2 days).
  • Carriers: Shipped via trusted carriers including USPS, UPS, and FedEx. We’ll select the most efficient carrier for your location to ensure timely delivery.

Expedited Shipping

Need your bath bombs faster? Choose expedited shipping at checkout for priority processing and delivery.
  • Cost: Calculated at checkout based on your shipping address and order weight. Pricing is displayed before you complete your purchase.
  • Processing Time: 1 business day (orders placed before 12 PM ET are processed the same day; orders after 12 PM ET are processed the next business day).
  • Delivery Time: 2–5 business days from the date your order ships.
  • Carriers: Shipped via expedited services (e.g., USPS Priority Mail, UPS 2nd Day Air) for faster transit.

2. Shipping Eligibility & Restrictions

We ship to most locations within the United States, and we’re working to expand our reach. Please note the following eligibility and restriction details:
  • Shipping Locations: We currently ship to all 50 U.S. states, including Alaska and Hawaii. We do not ship to U.S. territories (e.g., Puerto Rico, Guam) or international addresses at this time.
  • Address Requirements: We only ship to physical street addresses—we cannot deliver to P.O. boxes, APO/FPO addresses, or freight forwarders. This ensures your products (which may include temperature-sensitive items) are delivered safely and tracked properly.
  • Order Limits: For bulk orders (10+ of the same product or total value over $500), please contact us at service@lushusadeals.com in advance. We may need to arrange special shipping accommodations and can provide a custom delivery timeline.

3. Order Processing & Tracking

We want you to stay informed every step of the way—from the moment you place your order to when it arrives at your door.

Order Processing Details

Processing involves verifying your payment, picking your products from our inventory, and preparing them for shipment. We take care to pack your bath bombs and bubble bars securely to prevent damage during transit—each order is wrapped in protective padding and sealed to maintain freshness.
You’ll receive two key emails about your order:
  • Order Confirmation: Sent immediately after you place your order, confirming we’ve received your request and are processing it. This includes your order number and product details.
  • Shipping Confirmation: Sent when your order ships, with a unique tracking number and a link to monitor your package’s progress.

Tracking Your Order

To track your package:
  1. Locate the Shipping Confirmation email from service@lushusadeals.com.
  2. Click the tracking link provided, or copy the tracking number and enter it on the carrier’s website (e.g., USPS.com, UPS.com).
  3. You’ll see real-time updates on your package’s location, estimated delivery date, and delivery status (e.g., “In Transit,” “Out for Delivery”).
Tracking information may take 24–48 hours to update after your order ships, as it needs to be scanned by the carrier. If you don’t see updates after this time, contact us at service@lushusadeals.com with your order number.

4. Address Changes & Order Modifications

We process orders quickly, so address changes or modifications must be requested promptly to ensure they’re applied before your order ships.
  • Address Changes: Contact us at service@lushusadeals.com within 24 hours of placing your order with your order number and the corrected shipping address. We cannot change addresses after an order has been processed or shipped—if the package is delivered to the original address, we are not responsible for re-shipping or refunding the order.
  • Order Modifications: Want to add a product, remove an item, or change a scent? Request modifications within 24 hours of order submission via email. Once processing begins, modifications may not be possible, and you’ll need to follow our Return Policy for the unwanted items.

5. Shipping Issues & Solutions

We work hard to ensure your order arrives on time and in perfect condition, but occasionally issues may arise. Here’s how we handle common shipping problems:

Delayed Orders

If your order is delayed beyond the estimated delivery date:
  • Check the tracking information for updates—carriers may experience delays due to weather, high volume, or other unforeseen circumstances.
  • Contact us at service@lushusadeals.com within 3 days of the estimated delivery date with your order number and tracking number. We’ll investigate the delay with the carrier and provide you with a resolution (e.g., a discount on your next order, expedited re-shipping if the package is lost).

Lost or Stolen Packages

If the carrier marks your package as “Delivered” but you haven’t received it, or if tracking shows the package is lost:
  • First, check with family members, neighbors, or building management—packages are often left in secure locations (e.g., front porch, mailroom).
  • Contact the carrier directly to file a claim—they will investigate the issue.
  • If the carrier confirms the package is lost or stolen, email us at service@lushusadeals.com with your order number, tracking number, and the carrier’s claim reference. We’ll issue a full refund or send a replacement order at no cost to you.

Damaged or Tampered Packages

If your package arrives damaged (e.g., crushed box, open packaging) or tampered with:
  • Take photos of the package and the damaged items immediately—this helps with the carrier claim process.
  • Refuse delivery if the package is severely damaged (carriers will return it to us).
  • Email us at service@lushusadeals.com within 7 days of delivery with your order number, photos of the damage, and a brief description. We’ll send a replacement order or issue a full refund, and we’ll handle the carrier claim on your behalf.

6. Holiday Shipping Deadlines

During peak holiday seasons (e.g., Christmas, Valentine’s Day), carriers experience high volume, which may cause delays. We’ll post holiday shipping deadlines on our website and social media to help you order in time for gift-giving. As a general guide:
  • Standard Shipping: Order at least 14 days before the holiday to ensure delivery.
  • Expedited Shipping: Order at least 7 days before the holiday for priority delivery.

7. Contact Us for Shipping Support

If you have questions about this Shipping Policy, need help tracking your order, or have concerns about a delivery issue, our customer support team is here to assist:
  • Shipping Support Email: service@lushusadeals.com (include your order number in the subject line for faster assistance).
  • Mailing Address: Lushusadeals Shipping Department, 312 South University Street, Murfreesboro Tennessee 37130, United States.
  • Social Media: Send a direct message to @Lushusadeals on Instagram or Facebook for quick updates.
At Lushusadeals, we believe your bath time joy shouldn’t be delayed by complicated shipping. We’re committed to making the delivery process as smooth as our bubble bars—so you can focus on unwinding and enjoying your bath art. Thank you for trusting us with your order!